Shipping & Delivery
Freight fees
We charge a standard flat rate of $10 per order / subscription box.
This fee subsidises but does not necessarily cover the cost of shipping. However, a flat fee is simplest way to administer the charge.
Dispatching/Fulfilling
Most orders are dispatched in 1-3 days. Some orders may take longer to dispatch for the following reasons:
- We are awaiting delivery of packaging supplies.
- We are physically unable to fulfil the order quickly (ie. out of office for business purposes).
Please wait up to 5 business days for a dispatched/fulfilled confirmation email before getting in touch regarding this for the above reasons.
Packaging
All our orders are backed in wine specific boxes with separaters for extra protection.
Age Verification (18+)
As a further verification step to ensure the recipient is over the legal drinking age in the United Kingdom. Due to the nature of the goods in transit, UPS will require an adult aged 18 or over to receive and sign for the delivery. Requesting your order to be collected from a UPS Depot is not available on this basis. Additionally. If your order is being delivered with our Local Delivery option we may request photo identification of the recipient. Please ensure someone over the age of 18 is available to receive the delivery.